Four Rings National Recognition
We achieved national recognition by earning four rings in the "Quality Connections" Program of the National Hospice & Palliative Care Organization (NHPCO). Additionally, we were one of only two hospice organizations in the state to be recognized. If you are wondering what that really means, here is a short summary.
There is more to quality than meets the eye.
We strive to deliver the absolute best patient-centered care. To do that, there is a lot the goes on behind the scenes. This achievement rewards our commitment to our continuous quality improvement initiatives.
The four rings represent education, application, measurement, and innovation. The Quality Connections program tracks activities such as quarterly data reporting and benchmarking, educational courses, case studies, and engagement on emerging issues, to name a few. We were proud to spotlight the knowledge, skills, and competency of our team and thrilled to receive this national recognition.
How did we get a 4-Star rating?
It’s in our DNA to focus on quality care. Trellis has a Quality and Compliance Department as well as a Quality Council. Our robust quality program monitors areas of improvement proactively instead of reactively – evaluating and reevaluating practices and process from an innovative perspective. A key take-away from the focus on quality and the feedback from the survey is that patients and families who have had a firsthand experience with Trellis would overwhelmingly recommend our care to others in need.
Where does Trellis Supportive Care provide care?
Most patients receive care in their home, including long-term care facilities. When care requires skilled nursing support, the Kate B. Reynolds Hospice Home becomes a home-away-from-home. Trellis Supportive Care covers 13 counties, including; Davie County, Davidson County, Forsyth County, Stokes County, Surry County, Guildford County, Iredell County, Yadkin County, Wilkes County, Rowan County, Cabarrus County, Stanly County, and Rockingham County. Our care teams live and work in the communities we serve.