Trellis Supportive Care (formerly Hospice & Palliative CareCenter)
Discrimination is Against the Law. Trellis Supportive Care (formerly Hospice & Palliative CareCenter) complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex. Trellis Supportive Care (formerly Hospice & Palliative CareCenter) does not exclude people or treat them differently because of race, color, national origin, age, disability, or sex.
Trellis Supportive Care (formerly Hospice & Palliative CareCenter):
- Provides free aids and services to people with disabilities to communicate effectively with us, such as:
- Qualified sign language interpreters
- Written information in other formats (large print, audio, accessible electronic formats, other formats)
- Provides free language services to people whose primary language is not English, such as:
- Qualified interpreters
- Information written in other languages
If you need these services, contact Trellis Supportive Care (formerly Hospice & Palliative CareCenter) at 1-888-876-3663. If you believe that Trellis Supportive Care (formerly Hospice & Palliative CareCenter) has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, or sex, you can file a grievance with the Compliance Officer in person or by mail or phone as listed below. If you need help filing a grievance, the Compliance Officer is available to help you.
Compliance Officer
Hospice & Palliative CareCenter
101 Hospice Lane, Winston-Salem, NC 27103
1-888-876-3663
1-800-735-8262 (TTY)
You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal, available at https://ocrportal.hhs.gov/ocr/portal/lobby.jsf or by mail or phone at:
U.S. Department of Health and Human Services
200 Independence Avenue, SW
Room 509F, HHH Building
Washington, D.C. 20201
1-800-368-1019, 800-537-7697 (TDD)
Complaint forms are available at http://www.hhs.gov/ocr/office/file/index.html.